What happens next?

Submitting a referral form:

·        A member of the team will review the information

If the referral is for Emotional Wellbeing / Mental Health Concerns

·        We will be in contact with the young person and/or their family by telephone to obtain further information about the concerns and discuss the best support options.

If the referral is a request for Autism and/or ADHD assessment

·        We will email you a link to provide further information about your concerns.
·        We will also contact the education or childcare setting.
·        We aim to send out these links as soon as possible.

If you have an urgent concern about the wellbeing or safety of the person being referred:

·        Between 8am and 8pm – you can ring the CAMHS Crisis Advice Line on 01484 343763, open 8am to 8pm.
·        Between 8pm and 8am – call Night OWLS free on 0800 148 8244, or you could send them a text on 07984376950, or go to the website to use the online chat function: www.wynightowls.org.uk
·        Contact your/their GP, or call 111
·        If you are concerned about the safety of yourself or another person and feel urgent medical attention is needed, then call 111 or 999.

Submitting a Neurodevelopmental Questionnaire:

·        The information submitted by parents/carers will be reviewed alongside information provided by education or childcare providers.
·        Following assessment of the information, a decision will be made whether to progress referrals for assessment, or we may signpost referrals for the most appropriate support.
·        This decision will be communicated to the family by phone or letter.
·        Referrals progressing for assessment will be given information about their right to choose an assessment provider.

Please note- We are currently experiencing unprecedented numbers of referrals requesting Autism and ADHD assessment. Plans are in place to work through the backlog of referrals and to provide clarity on next steps for families and professionals.
Please be assured that we will contact you as soon as we can. Thank you for your patience.
Please only contact us if you have concerns regarding a young person’s mental health presentation.