PLEASE NOTE THAT WE NO LONGER ACCEPT POSTAL REFERRALS – PLEASE REFER USING THE LINKS BELOW.
If you are unsure whether to refer, or if you feel urgent support may be required, then please phone the First Point of Contact on 01422 300 001 during office hours. If you have an urgent query out of hours please contact:
- 07385 399 840 (before 8pm)
- 01924 316830 (after 8pm)
Alternatively please call NHS 111.
If a child is on the waiting list for a neurodevelopmental assessment for Autism or ADHD and you would like support while you wait, you can request this here
The First Point of Contact can also provide guidance and advice for professionals who support young people with mental health needs. You can request this here Professional consultation request.
Further information about referring to the Open Minds (CAMHS):
The First Point of Contact is the single entry point for all children and young people’s mental health (Open Minds) referrals.
Trained staff are available to offer referral guidance, consultation, support, advice and signposting information.
If referrers are unsure about the suitability of a referral, please phone the First Point of Contact on 01422 300 001 before submitting in order to clarify suitability and ensure young people access the most suitable service at the earliest point.
Professionals, parents and young people (14-18 years) can refer to using the links at the top of this page – this is our preferred means of receiving a referral, and it is the quickest and safest way of getting the information to us.
WE NO LONGER ACCEPT POSTAL REFERRALS.
- When you submit the referral you will receive an on-screen message to confirm that your referral has been received
- We will process the referral as soon as we can and we will contact you and the family to keep you updated
- Due to information governance and data security the system does not offer the facility for saving partially completed forms
- For similar reasons, the system does not automatically send you a copy of the referral.
- We would be happy to post you a copy of the referral form that you submitted on request (please call us on 01422 300 001 to ask for this).
- You are also welcome to phone the First Point of Contact on 01422 300 001 if you’d like an update on the referral.
- As an alternative to referring on-line you can download a copy of the referral form, complete it and return it to us as an email attachment by following the guidance on the form – do not post it!
• Parents and Carers
• Young People (aged 14-18)
• Professionals – anyone who works with children, young people and families (either on a voluntary or paid basis) can refer. This includes school staff.
All referrals are processed in the same way regardless of who submits the form.
It is always best if referrers have met both the young person and or their parents/carers to gain consent and to explain the referral process.
A referral to Open Minds (CAMHS) should be considered in the following cases:
• Serious deterioration in self-care
• All/most family members highly distressed
• Non-school attendance as a result of mental health presentation
• Serious deterioration in academic attainment related to mental health presentation
• Social withdrawal (e.g. no contact with friends)
• Relations with peers leading to serious risk-taking
Open Minds (CAMHS) also accepts referrals for school aged children and young people where there is a suspected neurodevelopmental difficulty such as autism or ADHD.
Use the referral process to tell us about the emotional and mental health issues that the child or young person is experiencing. Its also helpful to know about how they cope with these difficulties, and what their strengths are.
The First Point of Contact staff will be happy to speak to you about any potential referrals on 01422 300 001 and can give guidance on what information is required in order to make a decision about the best support for a young person.
If there is insufficient information contained in the referral form, we will contact the referrer and request further information. Please be aware that this can delay the referral.
All referrals are normally screened for immediate risk on the working day of receipt.
NB – A working day is defined as 9am – 4pm weekdays only (or 9am – 6pm Tuesdays and Wednesday term time only)
Once a referral has been screened for immediate risk, a more detailed triage process of gathering information then takes place in order to make an informed decision about the best way to meet the needs of the young person.
There are a number of different possible outcomes depending on the individual needs, strengths and wishes of the child/young person and family.
Choice appointments – For referrals where an intervention from Open Minds (CAMHS) would be helpful, families are invited to a Choice assessment. The aim of this appointment is to get to know the young person and their family and understand their problems. Sometimes one appointment is sufficient to resolve any difficulties; however, other people may require further sessions.
Depending on the presenting problem, various approaches may be offered following the Choice appointment including; on-line support, signposting to another service, individual therapeutic interventions for a child or young person, family therapy, work with parents or carers, and sometimes medication.
We may also ask for further information from home and school in order to decide whether a neurodevelopmental assessment for autism or ADHD may be helpful.
If it is felt that an intervention with another service is more appropriate for the young person we will speak to the family and provide them with the relevant details. We will put this in writing and copy in the referrer and the GP.